Sugar Bingo Review
Sugar Bingo is definitely not the best Bingo site we’ve ever played on, but it’s a fun platform for those players who don’t take themselves too seriously.
Sugar Bingo was launched in 2014 and is now run by Virtual Global Digital Services Limited and 888 UK Limited, both parts of the 888 Group. The platform seems to be more addictive than sugar as thousands of players are attracted to the site. With all our fellow online casino game players flocking to the site, we inevitably gave in to the curiosity and decided to check out what makes this casino listing so popular. Find out what sweet things this online casino has in store for their players in our official Sugar Bingo review:
- 1 Sugar Bingo Bonuses and Promotions
- 2 How to Register a Casino Account at Sugar Bingo
- 3 Casino License
- 4 The Casino Design
- 5 Casino Games Available
- 6 Sugar Bingo Live Casino
- 7 Game Providers
- 8 Loyalty Program/VIP
- 9 Deposit and Withdrawal Options
- 10 Sugar Bingo Mobile Casino
- 11 Customer Support
- 12 Security to Protect Players
- 13 Our Expert Conclusion
Sugar Bingo Bonuses and Promotions
Right from the moment players enter this online casino, there are sweet specials up for grabs. First time players at Sugar Bingo will find it hard to keep their hands off the Welcome Bonus. The terms around the welcome bonus are quite odd though. To claim the welcome bonus, players must deposit a minimum of £10 (which is quite standard). The bonuses, however, are capped at £20 for the Bingo bonus and £10 for the games bonus. This would not be odd if the bonus hadn’t been 200% for the Bingo bonus, and 100% for the games bonus. This means that the maximum deposit and the minimum deposit which the welcome bonus affects, is £10. No more, no less. The other thing we found extremely odd about this welcome bonus is that it doesn’t include any free Bingo tickets or free spins on the slots. Free tickets and free spins are quite standard when it comes to a welcome bonus on a Bingo and slot site.
The wagering requirements for the Bingo bonus is a modest x4. However, the wagering amount is x4 of the deposit and bonus amount, which immediately makes it a little bit harder. The wagering requirements for the games bonus is not nearly as modest, with a x50 of both the deposit and bonus. Apart from that, one of the requirements are that only wagering with bonus funds will count towards the wagering requirements, whilst game bonus funds are only playable on selected games. Whilst claiming to be a pretty sweet Bingo site, we believe that Sugar Bingo could be a little bit sweeter to their players, as the terms for this bonus seems a bit restrictive.
|10£ and 20£
|100% and 200%
How to Register a Casino Account at Sugar Bingo
It seems like Sugar Bingo wants nothing else than to offer players a sweet welcome bonus treat, as the front page is filled with “Join Now”-buttons inviting players to open an account. When creating an account, players must go through the usual steps that most online casinos and Bingo sites have.
A player just needs to provide some basic details such as their email address, name, residential address and a few other personal titbits. As soon as the account is verified, players may deposit their money and claim their welcome bonus.
As briefly touched on earlier, Sugar Bingo is operated by 888 UK Limited and Virtual Global Digital Services Limited. In the UK, Sugar Bingo is operated by 888 UK Limited and therefore licensed and regulated by the UK Gambling Commission. Outside the UK, it is operated by the Virtual Global Digital Services Limited and licensed by the Gibraltar government and regulated by the Gibraltar Gambling Commissioner.
The Casino Design
The Sugar Bingo site has a sweet layout but doesn’t take its sugary sweet theme to the extreme. It seems like Sugar Bingo has reached a tasteful balance in how hard it wants to sell the sugar and sweets-theme. Despite the sweet player on the homepage waiting to gulp down on a very edible (and scarily delicious-looking) Bingo ball full of coins, as well as the three cupcakes showing new players what is needed to start playing the games, we didn’t find an overbearing casino design filled to the brim with candy.
Right after that, the slots take over roughly half of the page before Sugar Bingo starts telling players why this is the sweetest site to play on. What we miss when going through the website is the initial and homepage references to actual Bingo plays. For an online casino platform called Sugar Bingo, the site seems adamant in mostly showing off the numerous slots that could be played on the website. It’s only the top four thumbnails of the homepage games display that hints at Bingo being available. But these almost get lost within the mountain of slots that is displayed. Overall, the website is easy to navigate, but mostly because the navigation options are limited. Players who want to play Bingo games (which is ironically predominantly promoted by the casino’s name), will need to search a little to actually find the Bingo rooms.
Casino Games Available
Contrary to what the homepage depicts, Sugar Bingo offers players a variety of Bingo games. Players can visit 75- and 90-balll Bingo rooms and play Bingo games such as Gimme More, Mystery Jackpot and the 1p Bingo games. For players who are running low on cash and already spent their game and Bingo bonus, Sugar Bingo has a made free Bingo rooms available to keep the game play going.
As advertised, Sugar Bingo houses a decent slots library, making roughly 300 slots available to players who didn’t come here for the Bingo. Here we find slot classics such as Starburst, Cleopatra, Temple of Isis, Bonanza and many more, just to make sure players won’t get bored.
For anyone who has a hankering for both Bingo and slots, Sugar Bingo made sure to have Slingo available as it combines the fun qualities of both slots and Bingo games. Here, players can enjoy games such as Slingo Ante Up, Slingo Lightning and Slingo Cash Buster.
Sugar Bingo Live Casino
Sugar Bingo offers players the somewhat unique possibility to play Live Bingo. This is something that we don’t encounter very often when playing on the online Bingo platforms. Sugar Bingo players can step right in and feel the Bingo hall atmosphere, from the comfort of their very own living room.
Sugar Bingo is one of the sites that does not go out of their way to promote their software developers. For new players or those unaware that Cleopatra is an IGT created game, Starburst is a NetEnt game and Ramesses Riches is created by Nextgen Gaming, it will be hard to find out which game providers are responsible for the games on the site. After a bit of digging, we managed to find some of the other game providers which includes Eyecon, Microgaming, WMS, and Thunderkick.
At first glance, it doesn’t seem like Sugar Bingo is offering any loyalty programme to their players. But when we dove into the fine print on the site, it appears as though there is a loyalty club. Yet we couldn’t find any official information on what is offered in regards to this loyalty club or how to join.
Deposit and Withdrawal Options
When it comes to deposit and withdrawal payment methods, Sugar Bingo does not pertinently tell their potential new players what they can use to move their money around. After some research, it seems like Sugar Bingo offers players the option to deposit money via credit and debit cards like Visa or Mastercard. Players can also use Paysafecard, pay by phone and Paypal to make a deposit. For a withdrawal, it seems like pretty much the same payment options apply. The withdrawal time will vary depending on which payment method a player chooses to use.
Sugar Bingo Mobile Casino
For players using iOS devices, Sugar Bingo has created a downloadable app to ensure that players can play their Bingo games even whilst on the move. For those players who prefer not to download apps or those with Android devices without iOS, the user experience will be more than ok since the website is 100% mobile compatible and will function perfectly on all modern mobile devices.
Sugar Bingo makes sure to cater to everyone’s personal preferences as the help page is neatly divided into email and phone information. Players with questions regarding their account, promotions, and the loyalty club are welcome to send an email to the designated email address. For general inquires, three numbers are available: one general for within the UK, one for players outside of the UK and, of course, one number dedicated to the members of the mysterious Loyalty Club.
Security to Protect Players
To ensure that the games are fair and that there is nothing amiss regarding pay-outs from the slots and Bingo games on the platform, everything is properly audited and tested by independent third parties. This combined with the fact that the site is regulated by both the UK Gambling Commission and the Gibraltar Gambling Commissioner, would make most players feel fairly safe to play with real money on the platform.
A less tangible fact is that the site has been around for a few years, proving that there are enough players who trust them, and not enough complaints to take them down. That kind of reputation says more to us than the promises Sugar Bingo makes on their site ever could.
Our Expert Conclusion
Sugar Bingo are for those players with a sweet tooth for a straightforward site that doesn’t beat around the bush when it comes to joining the platform and playing the games.The main attraction of this site is the quality of the games. Sugar Bingo made sure to frost all their proverbial casino cupcakes when it comes to variety of Bingo, slots, and Slingo games available on the site. Any player who doesn’t find what they are looking for here, is probably looking for some other type of online casino games. Sugar Bingo encourages those players to keep their eyes out though since the platform is already planning on rolling out the other popular casino game types soon. All-in-all the site is fun to play on, on days that a player is just looking for something simple, straightforward and entertaining.