Our Official Simba Slots Casino Review; Does This Online Casino Come in Like a Lion, But Walk Out Like a Lamb?

“In the casino, the Simba casino, the winnings sleep tonight…” Or that’s what we were hoping when we decided that this site would be our next casino review. But is this online casino a roaring success or just another slots casino failure that feeds even its most loyal players to the lions? Read on to see what we found in our official Simba Slots Casino review:

Simba Slots Bonuses and Promotions

Simba Slots have quite a few bonuses, promotions and giveaways up their sleeve. Their welcome bonus to new players is almost a game on its own where new players are already taking a chance from the get-go. A new player simply has to open an account, make their first deposit of at least £10, claim their welcome bonus and open the safari chest to win up to 500 free bonus spins. Personally we’ve never heard of treasure chests in the middle of the African Savannah, but who are we to query semantics if it means that a new player can walk away with almost 500 free bonus spins?

Some of the other bonuses and promotions Simba Slots have to offer includes a birthday bonus, free bonus spins, cashback and prize giveaways. If a player wants even more bonuses and promotions they simply need to become a part of Simba Slots loyalty program in order to collect trophies and unlock the rewards. The one thing we found odd and out of place on Simba Slot’s Promotions page is the random Live Casino promotion, but horses (or lions) for courses on Simba Slots Casino we guess. But if there’s one thing that’s not lacking on the Simba Slots site, its bonuses, promotions and giveaways – especially in the form of free bonus spins.

Players just always has to remember that bonuses and promotions aren’t just “free stuff” and that there are T’s and C’s that apply such as deposit limits and wagering requirements

How to Register a Casino Account at Simba Slots Casino?

Whilst any regular online casino player would know that Simba Slots stuck to the online casino standard of placing their ‘Join Now’ buttons in the upper right corner of the site and on the display banner, a player would struggle to miss the registration buttons on Simba Slots since they are absolutely huge. We actually like the fact that they’re so hard to miss because that means that new players won’t be left in the lurch when trying to open an account. Like most online casinos the registration process only takes a couple of minutes and Simba Slots Casino’s registration process consists of Basic Information, Address and Player Details. After that a new player simply needs to make their deposit, claim their welcome bonus and open that safari chest for their free bonus spins.   

Casino License

Simba Slots is operated by Jumpman Gaming Limited, a well-known company within the online casino community. The company is officially registered in Great Britain as well as Alderney (for all those players playing outside of the United Kingdom).

The Casino Design

We absolutely love the Simba Slots site layout and design. As one can expect from a name such as Simba Slots, the site has a fun, African feel to it. The layout is simple and extremely user-friendly. Even brand new players to the online gaming and gambling community will be able to find their way around the site easily. 

Casino Games Available

The casino name is quite misleading since Simba Slots definitely doesn’t just have slots and slot games to offer players. Although the slots consist of the lion’s share of games on Simba Slots Casino, the site gives players the opportunity to use their free spins on the slot games, but also play jackpot games, Bingo and table games. In their slots collection players will find slot fan favourites such as Starburst, Eye of Horus and Gonzo’s Quest.

If a player wants to chase that jackpot dream there are more than enough games to choose from to spin for that jackpot win. The jackpot games include titles such as Fluffy Mega Jackpot, Ozwin’s Jackpots and Shaman’s Dream. In their Bingo section players can choose from a variety of 75, 80 and 90 ball Bingo games. The table games have a multitude of games and even a few live dealer games. These include classics such as Blackjack, Roulette, Baccarat, Solitaire and also has a fun addition in the form of the Mega Wheel. One thing is certain, Simba Slots Casino has a rip-roaring games library when compared to other online casinos.

Simba Slots Casino Live Casino

As previously mentioned, the Simba Slots Casino has live casino and live dealer games. Where to find them is the strangest part of the site. To find the Live Casino section, players must go to the Promotions page. Yet all live casino and live dealer games can be found mixed into the other table games in the Table Games category. This might not go down well, since players might assume that all games under the Table Games category are just for normal game play and then be caught off guard when they suddenly find themselves facing off with a live croupier. The live casino hosts variants of classic table games such as Live Roulette, Live Speed Roulette, Live Blackjack B, Live Blackjack C and many more. Since Poker and Baccarat are missing from this list of live casino games, certain players might be a bit disappointed in the selection of live games available compared to other online casinos.

Game Providers

The Simba Slots Casino does not pertinently mention their game providers and therefor it’s up to regular players such as us to identify the software developers by their games alone. Some of these software developers are established game providers within the online casino industry. The list of software developers responsible for the games on Simba Slots Casino include NextGen Gaming, Microgaming, NetEnt and XPH Software.

Loyalty Program / VIP

We thoroughly enjoy Simba Slot’s loyalty program system. It’s simple and has a gaming element to it that we simply adore. Players can collect trophies by completing certain tasks set out by Simba Slots. The amount of trophies a player collects will determine the loyalty level they’re on. Each level will unlock different and bigger rewards on the Mega Wheel which includes free spins. Each time a player levels up they will get a chance to spin the Mega Wheel. It’s important for players to remember that T’s & C’s apply such as wagering requirements, max win per spin and max bonus conversion. The loyalty program and its rewards is also only available to funded players.

Deposit and Withdrawals Options

There is no dedicated deposit and withdrawal information available on the Simba Slots site except a few logos of some of the payment methods they offer and a few titbits when scouring the FAQ section. It is mostly up to the players to go through the deposit and withdrawal process in order to know how it works. The Simba Slots online casino offers a few trusted payment methods such as Visa, Maestro, MasterCard, Paysafecard, NETeller, PayPal and bank transfer.

Whilst a deposit is instant, a withdrawal will take some time for the money to reflect in a player’s bank account depending on the payment method a player chose. Every withdrawal also comes with a standard 72 hour processing period that is added to the withdrawal time of 1-3 business days. In order to make a withdrawal of their money, players will have to verify their identity first. This is a once-off process, but can be quite tedious. Whilst there are no withdrawal limits, a player has to make a min deposit of £10. There is also a cap on the amount of deposits a player can make. This is due to their player protection policy.

Simba Slots Casino Mobile Casino

Although Simba Slots Casino doesn’t offer players a downloadable mobile app, the site is 100% mobile compatible and works perfectly on any/all mobile devices whether a mobile phone, tablet or other. This mobile-friendly site means that Simba Slots offers their players the opportunity to keep playing – even whilst on the move.

Customer Support

We don’t think that the customer support Simba Slots offers is something that many will be able to understand (especially new players). Even we found the entire process a bit confusing. Firstly there is no dedicated customer support section and players are forced to reach out to the platform via the ‘Contact us’ tab. Yet the ‘Contact Us’ tab merely takes a player to the FAQ section. Once there a player will have to scour the page to find support as the very last question to be addressed. Here it becomes very confusing as to which hyperlink to click to solve which problem only to find that all hyperlinks take a player to the same contact method page that (once again) refers a player to the FAQ page, allows them to send Simba Slots a mail or message them via Facebook. Although all these options are available to players 24/7, they clearly state that a response can take up to 72 hours. How an impatient player who just made a deposit that’s now showing is going to handle that we can only imagine.  

Security to Protect Players

Based on where Simba Slots is officially registered, the platform is regulated by both the UK Gambling commission as well as the Alderney Gambling Control Commission. All games and software on the Simba Slots are also tested and audited by an independent third party called SQS. Simba Slots really goes above and beyond when it comes to their responsible gambling policies. They have partnered with prominent responsible gambling support organisations such as BeGambleAware and can provide contact details and resources for any of their players who might need it. They also offer players responsible gambling tools such as self-exclusion. But, most important of all, their player protection policy dictates deposit limits across all Jumpman Gaming sites. That means that if a player has reached their deposit limit they won’t be able to make any more deposits – not even on other sister sites.

Our Expert Conclusion

This review proudly proclaims Simba Slots king of the online casinos. Even Though their customer support is quite confusing, we doubt that a player will ever even need it with an amazing site such as this. We highly recommend a visit to this platform.